Terms & Conditions

1. Acceptance of Terms

By accessing the VSD Healthcare website, submitting an inquiry, booking an appointment, requesting a consultation, or using any services provided by VSD Healthcare, you agree to follow and be bound by these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you should stop using our website and services immediately.

2. About VSD Healthcare

VSD Healthcare provides physiotherapy, rehabilitation, wellness, personalized healthcare, and home physiotherapy services focused on recovery, mobility, pain management, and long-term wellness.

Our services are available across Delhi NCR, including Noida, Gurgaon, Faridabad, Ghaziabad, and nearby service areas.

3. Medical Disclaimer

The content available on this website is provided for general information and awareness purposes only. It should not be treated as a substitute for professional medical advice, diagnosis, treatment, or emergency healthcare support.

Any treatment plan, rehabilitation program, physiotherapy session, or health recommendation should be followed only after proper assessment by a qualified healthcare professional.

4. Services Offered

VSD Healthcare may provide services including, but not limited to:

• • Orthopaedic Physiotherapy
• • Stroke Rehabilitation
• • Post-Surgery Rehabilitation
• • Sports Injury Rehabilitation
• • Back Pain and Neck Pain Treatment
• • Senior Citizen Care
• • Paralysis Rehabilitation
• • Home Physiotherapy Services
• • Wellness and Recovery Programs

5. Appointment Booking

Appointments may be booked through our website, phone number, email, contact form, or any other official communication channel provided by VSD Healthcare.

• • Appointments are subject to therapist availability.
• • Patients must provide correct personal, contact, and medical details.
• • Appointment timing may be changed due to unavoidable circumstances.
• • VSD Healthcare reserves the right to accept, reject, reschedule, or cancel appointments when required.

6. Patient Responsibilities

Patients are responsible for providing complete and accurate information before and during treatment. This includes medical history, current symptoms, previous surgeries, allergies, ongoing medicines, doctor recommendations, and any physical limitations.

• • Follow the instructions given by the therapist.
• • Inform the therapist about any pain, discomfort, or change in health condition.
• • Avoid hiding any medical condition that may affect treatment.
• • Maintain respectful communication with healthcare staff.
• • Be available at the scheduled appointment time.

7. Treatment Results

Physiotherapy and rehabilitation results may vary from person to person. Recovery depends on several factors such as age, medical condition, injury level, surgery type, physical condition, treatment consistency, lifestyle, and patient cooperation.

VSD Healthcare does not guarantee any fixed recovery timeline, permanent cure, or specific medical outcome.

8. Home Physiotherapy Services

For home physiotherapy services, patients must ensure a safe, clean, and suitable environment for treatment. The patient or family member should provide correct address details and be available at the confirmed time.

• • Home visit availability depends on service area and therapist schedule.
• • Additional travel charges may apply depending on location.
• • Unsafe or inappropriate environments may result in cancellation of the session.

9. Fees and Payments

Service fees, consultation charges, treatment package prices, and rehabilitation program costs may vary depending on the type of service, patient condition, location, therapist availability, and treatment duration.

• • Fees should be confirmed before starting treatment.
• • Payments must be made as per the agreed plan.
• • VSD Healthcare may update pricing at any time without prior notice.
• • Offers, discounts, or advance booking benefits may be changed or withdrawn at any time.

10. Cancellation and Rescheduling

Patients may request cancellation or rescheduling by contacting VSD Healthcare through phone, email, or any official communication method.

• • Advance notice is recommended for cancellation or rescheduling.
• • Same-day cancellation may be subject to availability and internal policy.
• • Missed appointments may be counted as completed depending on the service plan.
• • VSD Healthcare may reschedule sessions due to therapist unavailability, emergency, weather, traffic, or operational reasons.

11. Refund Policy

Refunds, if applicable, will be reviewed on a case-by-case basis. Refund approval depends on the type of service, package status, completed sessions, cancellation reason, and internal policy of VSD Healthcare.

Any service already provided, consultation already completed, or session already attended may not be eligible for refund.

12. Emergency Care Disclaimer

VSD Healthcare does not provide emergency medical services through this website. If you are experiencing a medical emergency, severe pain, breathing difficulty, chest pain, accident, stroke symptoms, or any life-threatening condition, please contact emergency medical services or visit the nearest hospital immediately.

13. Website Information

We try to keep the information on our website accurate and updated. However, VSD Healthcare does not guarantee that all website content, pricing, service details, availability, location information, or descriptions will always be complete, error-free, or current.

We reserve the right to update, modify, remove, or change website content at any time.

14. User Conduct

While using our website or communicating with VSD Healthcare, users agree not to:

• • Use the website for unlawful or harmful purposes.
• • Submit false, misleading, abusive, or inappropriate information.
• • Attempt to hack, damage, overload, or interfere with website functionality.
• • Upload malware, spam, harmful code, or unauthorized content.
• • Misuse the name, logo, content, or services of VSD Healthcare.

15. Intellectual Property

All website content, including text, graphics, images, logos, icons, layout, service descriptions, designs, branding, and other materials are owned by or licensed to VSD Healthcare.

Users may not copy, reproduce, publish, distribute, modify, sell, or use any website content for commercial purposes without written permission from VSD Healthcare.

16. Third-Party Links

Our website may contain links to third-party websites, tools, services, or platforms. These links are provided only for convenience or information.

VSD Healthcare is not responsible for the content, policies, security, accuracy, or practices of third-party websites.

17. Privacy

Use of our website and services is also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, store, and protect your personal and health-related information.

By using our website or services, you agree to the collection and use of information as described in our Privacy Policy.

18. Limitation of Liability

VSD Healthcare, its team, therapists, staff, partners, or representatives shall not be liable for any indirect, incidental, special, consequential, or financial loss arising from website use, appointment delays, treatment expectations, service interruptions, or reliance on website information.

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

19. Indemnification

You agree to indemnify and hold VSD Healthcare harmless from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website, violation of these Terms, incorrect information provided by you, or unlawful conduct.

20. Changes to Terms & Conditions

VSD Healthcare reserves the right to update, edit, modify, or replace these Terms & Conditions at any time. Updated terms will be posted on this page with the revised update date.

Continued use of the website or services after changes are posted means you accept the updated Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Delhi, India.

22. Contact Information

If you have any questions about these Terms & Conditions, please contact us: